Tag Archives: social networking

Social Media presentation & workshop

In August I have the pleasure of presenting a series of breakfasts and workshops for International Customer Service Professionals (ICSP) in Brisbane (10th), Sydney (11th) & Melbourne (12th). The breakfast presentation will address the topic : How can Social Media … Continue reading

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Twitter in action: A couple of real life examples

At my WNA lunch presentation last week someone asked me about measuring the effect of social networking/media tools. It was a good question & I don’t have a quantifiable answer – all I could say at the time was that … Continue reading

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Links from Sydney WNA lunch

Below are links from the Sydney lunch presentation Social Networking – How to Build Your Business Using FREE Online Tools. You can join the on-going discussion by clicking the ‘Reply to topic’ button on the WNA Facebook page. My videoconference … Continue reading

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